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Privacy Policy

  • Khronotech LLC Privacy Policy

  • Last Update: 2 January 2023

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  • Khronotech LLC, along with its affiliated entities forming the Khronotech group ("Khronotech," "we," "us," or "our"), operates as an independent developer, publisher, and marketer in the interactive entertainment sector. The purpose of this Privacy Policy is to delineate how we handle data across our various products, services, and websites (collectively referred to as "Services"), as detailed by the Khronotech entities and labels specified here. We encourage you to read this Privacy Policy thoroughly. It's important to note that our data collection and usage practices may vary based on your interaction with the Services. Additionally, the Services adhere to other relevant terms and policies that are part of our offerings. This Privacy Policy is designed to complement the privacy notices provided with our software products and those from your platform manufacturer.

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  • Information Collection Categories

  • Our data collection varies based on your interaction with the Services. Typically, we gather the following categories of information:

  • Personal Identifiers and Contact Details: This includes your username, gamer tag, email address, unique identifiers, mobile device ID, platform ID, and IDs for gaming services. We also collect advertising IDs such as IDFA and Android ID.

  • Commercial and Usage Data: We track your purchase history, usage patterns, and preferences. This encompasses details about your gameplay and interactions within our services.

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  • Utilization of Information and Legal Justifications

  • At Khronotech LLC, we process the information collected through various legally grounded methods, as outlined below:

  • For Business Operations: We utilize your information to deliver and support our Services, process orders and respond to requests, enhance and personalize your experience, and safeguard the security of our users, employees, facilities, and Services. Additionally, this information aids in improving our business, developing new offerings, and conducting internal marketing and demographic analyses.

  • For Commercial Objectives: Your data is employed in marketing and advertising both our products and those of our business partners. We also use it to send promotional materials, manage promotional activities, and organize events.

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  • We also use your information as permitted by law.

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  • Sources of Information We Collect

  • How we obtain information depends on how you use the Services. For example, we collect information:

  • You provide directly to us, such as when you set up an account, or using the contact us feature on our website.

  • From third-party platforms, such as when you play our games or access our Services with third-party accounts

  • From third parties, such as advertising networks, business partners, third party information providers, and other players

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  • We use information we collect for our business purposes, including to:

  1. Provide the Services

  2. Fulfill product orders and other requests, respond to your questions, and communicate with you

  3. Enhance and personalize your experience on the Services, including to recognize you, maintain your preferences and settings, connect you with other users and link to your third-party platform, gaming, and social networking accounts

  4. Provide technical and other support

  5. Review the use and operations of the Services, develop new products or services, and conduct analyses to enhance or improve our software, content, marketing, support, and Services

  6. Conduct internal marketing and demographic studies

  7. Address issues with the Services or other business needs

  8. To protect the security or integrity of the Services, users and our business such as by protecting against and preventing violation of our terms and policies, including combating fraud, piracy, cheating, tampering, unauthorized transactions, claims, and other liabilities, and managing risk exposure

  9. Interact on your behalf with the third-party platform, gaming, and social networking accounts you connect with our Services

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  • Public Disclosures

  • When you publicly disclose personal information – such as posting an image, video, or any content on message boards, chat rooms, comment sections, or profile pages – it becomes accessible to others. They might view, collect, or utilize this information. If your username or ID includes your real name, it will be visible on leaderboards and other areas as outlined in this Privacy Policy. Participants in these public spaces might identify you, use your information to contact you, or replicate any shared images, videos, or content. Privacy or confidentiality cannot be expected in these public forums. We strongly advise against sharing personal information in these areas or within your username or ID. Remember, you bear responsibility for any content or information you choose to share publicly through our Services. 

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  • Data Rights

  1. Depending on your location, you may have certain rights over your personal information, including the right to:

  2. Request access to or a copy of your personal information

  3. Request deletion of your personal information

  4. Request correction or modification of your personal information

  5. Be informed about the personal information we collect and/or process about you, the sources of personal information, and the third parties with whom information was shared or sold and for what purposes

  6. Withdraw consent, if processing is based on consent

  7. Opt-out of the sale or sharing of your personal information (including targeted advertising)

  8. Opt-in/out of financial incentives

  9. Limit the use and disclosure of your sensitive personal information

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  • Data Retention

  • We retain your personal information for as long as it is necessary to provide you with our Services, comply with legal obligations, and protect or assert our legal rights.

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  • Your information is kept while your account remains active and as required for service provision or administration. If you decide to delete your account or request us to stop using your personal information for providing services, you can do so through the options provided in the "Manage Your Account, Communications, and Data" section. For inactive accounts, we hold your details for a period we deem reasonable, anticipating potential re-engagement with our Services. Post this period, we will remove your personal information, including email address and login credentials, which may result in the inability to access your account.

  • However, we may retain some of your information in our records for a necessary period to address disputes, enforce our terms, administer our Services, and fulfill technical, legal, and security requirements. After fulfilling these requirements, we will take appropriate measures to delete or archive your personal information.

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  • Children's Privacy

  • Our Services are primarily intended for a general audience and we do not deliberately collect personal information from children under the age of 13 (or a higher age if different protections are set by applicable laws). However, certain Services might be suitable for all ages, including children. In such cases, we may:

  1. Limit the collection of personal information from all users.

  2. Implement age gates to enable children's use of the Services while restricting the collection of their personal information.

  3. Obtain parental consent before collecting personal information from children.

  • Should we learn that a child has provided us with personal information without parental consent, we will take immediate steps to remove such information. We advise parents to teach their children about the importance of not providing personal details like their real names, addresses, or phone numbers online without parental permission.

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  • Security Measures and Data Protection

  • In our commitment to safeguarding your information, we adhere to widely recognized industry standards and employ appropriate security measures. These measures are meticulously designed to prevent accidental or unlawful destruction, loss, misuse, alteration, and unauthorized disclosure or access to the information we collect and hold. While we strive to protect the integrity and privacy of your data under our control, it is important to recognize that no system can guarantee absolute security. Therefore, we cannot assure the invulnerability of our security measures.

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  • Contact Us

  • If you have questions about this Privacy Policy, please use Khronotech.com/contact-us to contact us directly. You may also have the right to complain to a privacy authority. 

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  • Privacy Policy Updates

  • Khronotech LLC reserves the right to amend this Privacy Policy at any time. We encourage you to regularly review this policy for any updates or changes. Significant modifications to the policy will be communicated to you through appropriate notifications, and where necessary, we will offer additional options for your consideration. As governed by applicable law, your continued use of our Services following these changes will constitute your acceptance of the updated terms.

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